✉️ Contact Us
Get in Touch
Have a question, found a bug, or want to share feedback? We'd love to hear from you. Fill in the form below and we'll get back to you within 2–3 business days.
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Bug Reports
Found something broken? Let us know.
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Feature Requests
Ideas to make PhantomAI better.
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Privacy Requests
Data access, deletion, corrections.
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General Support
Questions about using the app.
Send a Message
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Prefer email?
Reach us directly at phantomai2009@gmail.com for general support or data privacy requests.
Frequently Asked Questions
Q: How do I reset my Phantom Credits?
Credits automatically refresh every 24 hours. If you believe there is an error with your credit balance, contact us with your account email.
Q: Why is my response slow or timing out?
Response speed depends on the selected AI model and current server load. Try switching to a faster model like GPT-OSS 20B, or try again in a moment.
Q: Can I delete my account and data?
Yes. Go to Settings → Account → Delete Account. All your conversations and personal data will be permanently deleted within 30 days.
Q: How do I report a bug?
Use the contact form above and select "Bug report". Please include as much detail as possible: what you expected, what happened, your browser/device, and steps to reproduce.
Q: Is my data private?
We take privacy seriously. Conversations may be stored to provide chat history. We do not sell your data. Read our full Privacy Policy for details.
Q: How long does it take to get a reply?
We aim to respond within 2–3 business days. For urgent issues, please include "URGENT" in your message subject.